Post by account_disabled on Dec 9, 2023 23:42:17 GMT -6
Online Shop: Who said it was easy? In fact, there are many problems that online sellers face. Today, Pimploen has chosen 5 popular problems that online store owners have to face to share with merchants. To suggest a simple solution Let everyone use it. We got this information from a Page365 survey that asked online shops on Facebook that they had real experiences with. I hope that after reading it. Merchants and sellers will not have to face problems like this. 1. Received the product later than expected. There are two reasons for this to be the case. Because the transportation system arrived later than expected, which is something that cannot be solved.
Solution: Make it a habit to check your bills online and change your bill status . Bill status helps you distinguish and see which customers you've shipped products to. Pimploen would like to recommend that merchants set up a schedule for self-discipline, no matter if your shop is just opening. Or has it been open for a long time? That is, you have to plan well what you will do each day. And at what time? For Email Data example, when I wake up, I first check the bill to see which products need to be delivered that day. Once finished, pack the items and send them out in the morning. After that, I slowly started taking orders. 2. Damaged/damaged products This problem occurs many times during the transportation of goods. Which is really a force majeure event. Because each day there are many people sending products.
And then the seller sent it without checking first. This caused complaints from customers as a result. Solution: Always check items before sending. If the product has a defect, you must truthfully tell the customer. Because if we send damaged products to customers It's risky to make him feel bad and not come back to use your service again. Worse, he may continue to criticize you elsewhere without you ever knowing. After checking, don't forget. Pack things properly , too. 3. Customers cannot use the product. This is one of the biggest problems that makes people not want to buy things online. Because the online store doesn't have products for you to try. And buying things online is not practical. It will make the customer upset.
Solution: Make it a habit to check your bills online and change your bill status . Bill status helps you distinguish and see which customers you've shipped products to. Pimploen would like to recommend that merchants set up a schedule for self-discipline, no matter if your shop is just opening. Or has it been open for a long time? That is, you have to plan well what you will do each day. And at what time? For Email Data example, when I wake up, I first check the bill to see which products need to be delivered that day. Once finished, pack the items and send them out in the morning. After that, I slowly started taking orders. 2. Damaged/damaged products This problem occurs many times during the transportation of goods. Which is really a force majeure event. Because each day there are many people sending products.
And then the seller sent it without checking first. This caused complaints from customers as a result. Solution: Always check items before sending. If the product has a defect, you must truthfully tell the customer. Because if we send damaged products to customers It's risky to make him feel bad and not come back to use your service again. Worse, he may continue to criticize you elsewhere without you ever knowing. After checking, don't forget. Pack things properly , too. 3. Customers cannot use the product. This is one of the biggest problems that makes people not want to buy things online. Because the online store doesn't have products for you to try. And buying things online is not practical. It will make the customer upset.